FAQ

We consider all of our venues to be smart casual – having said that; you do you! Enclosed shoes are generally a good minimum to work off… dress-ups always keeps us entertained!

All our venues have disabled access and disabled bathrooms. Should you be in a wheelchair, however, prior notice is always appreciated so we can ensure sufficient space is provided

No, however all Lotus venues are fully licensed and have a range of selections, & packages available to suit almost all needs and desires! If you’d like something customised, please don’t hesitate to reach out to the team.

You can get your gluten-free dumpling fix at the following venues:

  • Lotus Barangaroo
  • Madame Shanghai
  • Lotus the Galeries
  • The Gardens by Lotus 
  • Bund

Across all Lotus venues, added MSG is prohibited and is not part of our code of conduct. MSG is a naturally occurring compound in various foods, and some sauces in use may have trace amounts of MSG present as a cause of manufacturing – If in doubt please communicate any issues with your waiter, or our reservations team. 

Madame Shanghai is one of our most ‘vegan-friendly’ restaurants in the group ~ but not to fear all of our chef’s are well seasoned and are capable of transforming most dishes to cater to both vegan and vegetarian dietaries …. Worried about your sweet tooth ? All our venues cater a vegan dessert!

Our chefs are seasoned professionals with great knowledge and experience. With notice, we can adjust most dishes to suit almost anyone, and if not, we’ll create something that’s appropriate specifically for these people. Given the style of cooking and high volumes, we cannot 100% guarantee that cross-contamination will not occur. Epi-pens are encouraged for all guests with allergies and we recommend not taking the risk should the allergy be life threatening.

Lotus have access to a very talented team who would love to make a cake for your special celebration. We can arrange a variety of styles, flavours and sizes that are sure to leave your guests well fed and impressed. Please contact the team for more information.

If you’d prefer to bring your own cake, we charge a small fee of $3pp and will present, cut and serve your cake for you. Please note that our storage space may be limited dependant on venue and other circumstances. Planning a wedding? Please talk to us.

Lotus Barangaroo and Lotus the Galeries both offer live Seafood in which pre-order is required up to 48 hours before your desired booking – this is to ensure that your selection is available. 

We offer venue hire at Lotus Barangaroo, Lotus the Galeries, Lotus Dumpling Bar, The Gardens by Lotus, Madame Shanghai and Bund. 

Please contact us to enquire! 02 8315 8290 or events@lotusdining.com.au 

We currently have 9 private dining spaces across Lotus Dining Group, as well as 3 semi-private dining spaces. We welcome you to explore here

Madame Shanghai & Lotus Dumpling Bar | Accepts both in-venue and phone orders 

Lotus Barangaroo, The Gardens by Lotus, Bings, Lotus the Galeries and Bund | Accept in-venue orders only 

Lotus Dining does offer catering services, these include on-site catering and take-away boxed orders. Please contact our team on 02 8315 8290

Across the group we offer speciality mocktails, soft drinks, juices, tea and coffee. 

The Gardens by Lotus offers an extensive award wine-list which includes Penfold’s Collection Wines. 

Lotus Barangaroo, Lotus the Galeries, Madame Shanghai and Bund offer a range of Cocktails, Liquor and Wines to suit the individual flavour profile of their venues.   

Lucky for you, we offer dumpling masterclasses for both the general public, and private events. Keep your eyes peeled on our what’s on page.

All Lotus venues are family friendly. Soft drink & juice packages are available and our talented chefs would be happy to modify many dishes to be more child friendly. Please include all guests (including children) when quoting guest numbers so we can ensure we find the right space for you.

We accept Mastercard, Visa, JCB, AMEX & UnionPay. EFT payments are also available with details being provided on your invoices. Credit card payments can be made over the phone or in-venue (with prior notice).

Currently Bings offers delivery partnerships with. 

These include:

  • Meal Pal
  • Deliveroo 
  • Hey You
  • Uber eats

Lotus Dumpling Bar also offers delivery partnerships with Uber eats.

It can differ from venue to venue and from function to function. Deposits are generally considered non-refundable and non-transferable. Please reach out to our Events Team for more information. 

Please contact our friendly Events team on (02) 9247 6868 or email enquiries@lotusdining.com.au and we’d be happy to help!